Business Operation Process

Overview

This document demonstrates the project delivery process from start to finish. It highlights each department’s responsibilities and how they fit into the workflow.

Departmental Responsibilities

Department 1

• Initiates the project.

Department 2

• Analyzes requirements to deliver the project.
• Coordinates project components.
• Completes documentation once the software system is updated.
• If the audit has failed, reviews the system entry and consults with other departments to trace deficiencies.
• Revises documentation if the audit has failed.

Department 3

• Completes delivery of project components.
• Hands off the project for system input.

Department 4

• Updates software system, indicating project components are complete.

Department 5

• Completes project documentation audit.
• Identifies deficiencies if the audit fails and sends the documentation to the responsible department for review.
• Deems the entire project complete once the audit passes.

Operational Steps

1. Department 1 builds the project and hands it off to Department 2.
2. Department 2 analyzes the project, identifies requirements, and coordinates project components for Department 3.
3. Department 3 completes the delivery as instructed by Department 2 and hands off the project to Department 4.
4. Department 4 updates the software system to indicate project components are complete and notifies Department 2.
5. Department 2 reviews the system entry, completes the project’s documentation, and sends it to Department 5 for an audit.
6. Department 5 audits the project documentation for accuracy. If the audit fails, they send it back to Department 2 for review.
7. If deficiencies are found, Department 2 reviews the system entry and consults with Departments 1, 3, and 4. Department 2 then revises the documentation and sends it back to Department 5.
8. If the audit passes, Department 5 deems the project complete.

note

If the audit fails twice, all five department leaders meet to identify procedural improvements.

Workflow Summary

Mermaid Diagram

I created this sequence diagram with Mermaid.

Swimlane Diagram

I created this swimlane diagram with draw.io.